A Guide to Agency-Wide Knowledge Management for State Departments of Transportation

NCHRP

Overview

TRB's National Cooperative Highway Research Program (NCHRP) Report 813: A Guide to Agency-Wide Knowledge Management for State Departments of Transportation presents guidance for state transportation agencies on adopting an explicit knowledge management (KM) strategy and the ways that organizations have implemented such strategies. KM is an umbrella term for a variety of techniques for preserving and enhancing the knowledge of an organization’s employees and effectively employing that knowledge as a productive asset.

A PowerPoint Presentation also accompanies the report


Operations Area of Practice

  • Business Processes/Policies and Procedures
  • Leadership
  • Organizational Models
  • Training and Profesional Development
  • TSMO Culture

Organizational Capability Element

  • Leadership/Championship
  • Education, Training & Professional Activities
  • Organizational Structure/Staffing
  • Staff Development

Content Type

  • Research

Publishing Organization

  • NCHRP

Project Website

Full Report

Prime Contractor
Spy Pond Partners Inc.
Issue Date
September 25th, 2018
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